Concierge Australia (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website and platform, including when you search for off-the-plan property developments, register for an account, or engage with developers through the Concierge platform.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you acknowledge that you have read and understood this Privacy Policy.
We may collect personal information that you provide to us directly, including your name, email address, phone number, location or suburb preferences, property purchasing interests, account registration details, and communications or enquiries submitted through the platform.
We may also collect non-personal or technical information, such as browser type and device information, IP address, website usage data, and pages visited on our platform. This information may be collected using technologies such as cookies or analytics tools.
We may collect information when you create an account on our platform, subscribe to updates or communications, enquire about property developments, interact with developers through the platform, contact us directly, or browse or use our website.
We may use your personal information to:
We may disclose your personal information to:
We do not sell your personal information.
Our website may use cookies and similar technologies to improve user experience and understand how the platform is used.
You can usually modify your browser settings to refuse cookies, although this may affect website functionality.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure service providers.
You may request access to the personal information we hold about you and ask us to correct inaccurate or outdated information.
Requests can be made using the contact details below.
Our platform may contain links to third-party websites or developer pages. We are not responsible for the privacy practices of those external websites.
We may update this Privacy Policy from time to time. The updated version will be published on our website with the revised date.
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact: